Causata presents to BARUG, the Bay Area useR Group on R programming language and Causata
Recently, Causata's Justin Hemann and Robert Frankus presented to the Bay Area useR Group (BARUG), a group focused on the R programming language. In the presentation, titled "Understanding and predicting customer behavior with R and Causata," they posed this question to the audience: "Suppose that your company has many thousands or millions of customers. You want to give your customers a more personalized experience. What do you do?"
Justin and Robert said that you must first connect data across touch points to create a single view of the customer. Then, create rich customer profiles to understand and predict customer needs without rigid ETL processes. These will enable your company to deliver a more personalized experience across any touch point -- the web, call center, stores, and so on.
Red Herring has named Causata a finalist for their Top 100 North America award, which honors the year's most promising private tech start-ups.
Causata was featured this week on BigData-Startups.com. The article said:
Causata has been featured on David Raab's Customer Experience Matrix blog: